THE UKCSA Anti-Spam Policy

UKCSA is a trading name of DMCR Limited.

What is spam?

In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose. 

UKCSA has a zero-tolerance spam policy.

Automated spam filtering

UKCSA’s messaging systems automatically scan all incoming email [and other] messages, and filter-out messages that appear to be spam. 

Problems with spam filtering

No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by UKCSA’s systems.  If you believe this has happened to a message you have sent, please advise the message recipient by another means.

You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.

Permission-Based Marketing

The UKCSA may send Emails to individuals with whom they have an existing relationship or who have expressly indicated through an opt-in process that they want to receive Email communication. 

Unsubscribing from UKCSA Emails

Each Email sent through UKCSA's Email system contains an easy and automated way to unsubscribe from receiving Emails from the sender. You may also change your expressed interests at any time. If you wish to unsubscribe or change your interests, simply follow the instructions at the bottom of any Email. If you have received an unwanted Email sent by UKCSa's Email system, please forward a copy of the Email with your comments to This email address is being protected from spambots. You need JavaScript enabled to view it. or contact us using the details at the bottom of the page.

Receipt of Unwanted Messages from UKCSA

In the unlikely event that you receive any message from UKCSA or sent using UKCSA’s systems that may be considered to be spam, please contact UKCSA  using the details below and the matter will be investigated.

Changes to this policy

UKCSA may amend this policy at any time by publishing a new version on this website.

Contact us

Should you have any questions about this anti-spam policy, please contact UKCSA using the details set out below:

DMCR Limited
High Street,
Tunbridge Wells
T: 03330 112871
E: This email address is being protected from spambots. You need JavaScript enabled to view it.