Colins-it Ltd


Contact Details

colin
Unit 1 Curriers Close
Coventry
West MIdlands
CV4 8AW
Telphone: 02476960946
Mobile: 07969113300

Services Offered

  • Apple Specialist
  • Business IT Support (Contract)
  • Business IT Support (Pay as You Go)
  • Business Security
  • Cabling & Cabinets
  • Computer Repair - Onsite
  • Computer Repair - Workshop
  • Data Recovery
  • Cloud Services
  • Home User IT Support
  • Telecoms & V

Description

Colins-IT has a team of highly skilled engineers that provides IT support services to companies in Warwickshire. Personally I have 13 years of IT support experience and have been running IT support companies for the past 10 years. While we do a great job supporting our customers, our real value add is to use technology to drive your business forward. We take the time to understand your business and then suggest what technology you could consider implementing to boost efficiency and ultimately profit. Managed IT Service Our main focus is providing a Managed IT service where for a fixed fee every month, we provide full support for the servers and workstations. We take responsibility of your network and if anything goes wrong, then it is up to us to fix it at our cost. Therefore we pro-actively manage and monitor your system to ensure nothing does go wrong. We also provide a guaranteed 4 hour onsite response in the event of a business critical server issue (2 hours remote response). Hourly Contract As an alternative, we can provide a contract where we provide you with a set number of hours a month depending on the size of your network and amount of support you will require (usually 3 to 5 hours) a month. You can then use these hours for any IT support requirement. We will still monitor your system and fix any errors before they become critical. Hours you do not use during the month will be banked to be used for the future months. Ad-Hoc Support Non contract work is £65 with a £50 call out fee. Health Check Initially I would suggest a health check where we come in and look at your current system including servers and workstations. Sorry, this gets a little technical... We will come onsite and check the health of the server in terms of health of the hard drives, event log errors, windows updates, security vulnerabilities, disk space, general configuration, performance baseline, are your backups working, is your anti-virus working and up to date, etc. We will produce a detailed network diagram and other documentation for you to keep for future reference. Cost for this is £299 + VAT. Disaster Recovery We have a number of very competitively priced backup solutions that enable your business to keep running in the event of a (hopefully unlikely) disaster.